After having another heating and cooling company contracted by my property management company come out and quote me nearly $4000 and say that my entire unit needed to be replaced, the technician Chris from Anderson Air went out and found that I did not need a new unit only a new fan motor. Additionally he found no leaks as described by the previous company.
As Active Duty Military stationed out of the area, it is absolutely refreshing to have a company that does business the RIGHT WAY!!! The $4000 quoted by the competitor turned into only $350 and a working unit. This is the ONLY company that will EVER touch my A/C unit. I am not paid for, nor have I been asked to write this review. This is my first ever review and it is only to say THANK YOU to Anderson Air LLC and let everyone else who is like me know that there are still good honest companies out there. THANK YOU!!!!
Google Review RD
After numerous issues with my Goodman AC installed and maintained by Boutwell Air Masters, I was faced with a $3000 repair job that would take 3 weeks to even occur (in 90+ degree weather), just to get the piece of junk Goodman back to half-par (if that), so I did a few internet searches and found Anderson Air. These guys are awesome. They came out that same day and began work on a Sunday because it was so blazing hot. They were honest, courteous and do amazing work. They found numerous installation issues that explained the trouble I'd been having, in addition to the known issues with the Goodman brand. I highly recommend Anderson Air and will definitely be a returning customer with my new home purchase.
Google Review Lyn Fatolitis
Sean installed our new AC unit 7 years ago and we are glad we chose Anderson Air.
He and his staff are professional and so friendly! His response time to the few times we have needed service over 7 years, has been immediate. We needed service this past weekend and although this is their busiest season, Sean had his employee James there within a couple of hours. James was wonderful and the problem was taken care of that day! Shawn is reasonably priced and always willing to go the extra mile to accommodate his customers.
THANK YOU SHAWN, for taking such good care of us!
Facebook Review Sherri Zepp
I recently had my air conditioning and furnace installation done at my home and I would like to commend the excellent demonstration of this installation. The crew were professional and made sure that the job was done right and ensured that I was comfortable with the new equipment. What a great experience!!! Thanks.
As you are fully aware, this is the second heating system we have purchased and had installed by your company in the last couple of years. Both homes presented somewhat of a challenge. We wish to express our gratitude to you and your staff for a job well done. All aspects from the engineering and installation to the duct work, furnace, hot water heater to the smallest detail to taking the time to cover the flooring and cleaning after the work was completed and carried out in a friendly and professional manner. It is reassuring to know that your company takes the time to make sure the customer gets what he / she pays for and in your case, more so. We will definitely recommend your company for any air conditioning and heating needs to all our friends and those who need your services.
After meeting with at least five contractors and doing a lot of online research I decided to give Anderson Air a call and I'm glad I did. The owner Sean came out in person and set himself apart as someone who is very knowledgeable and who still believes in first-rate customer service. I came away from our meeting learning that, not only is it important to get a quality product but that a thorough and professional installation, followed by superior customer service is just as significant. On the day of the install I met Chris and Brian. I was impressed with the attention to detail that Brian put into his job of installing the air handler, giving special consideration to the aesthetics as well as mechanics of his work. Chris oversaw the operation and helped me understand the Wi-Fi thermostat and they both took time to walk me through the basic operations of the new unit, offering suggestions on keeping everything running at peek performance. I have spoken well of Anderson Air to family and friends and I highly recommend them to everyone who wants a top-quality product and service that is second to none!
Google Review Gary Chandler
You asked that I report back to you concerning my satisfaction with the furnace and coil replacement at my home. I am very satisfied and all is working well. My home is comfortable. Your staff was courteous, clean and professional. No mess and no trouble. Thank you for a job well done. I will pass the word around.
I'm glad to know there's a company that does their type of work in a good professional way and explains what is wrong and what they can do to see to your needs. Explains what it will cost you in full detail before any work is started and a friendly service person who comes out to do the work. Greets you with a smile and respect. So, try them first you won't be unhappy but you will be cool!
Facebook Review Fred Brandenburg
Highly suggest this place!!! Went with Anderson Air based on the great google reviews. Wasn't disappointed at all. I recently bought a foreclosure and whoever had installed the A/C had left a HUGE mess including multiple holes in the hoses. Sean and Zakyre were here within hours of me calling and had it fixed ASAP and for a very reasonable price! They were both very friendly and highly professional! Thank you!
Google Review Micaiah Glover
Wow! There was no air coming out of our vents. I called Anderson and they were there THAT afternoon- Chris came over and found the issue- our duct work calapsed. He called Shawn the owner and Shawn ( at 5:45pm) brought over duct that they just happened to have at shop. It was fixed and our air has never blown stronger or cooler. The price was extremely fair. We have an 2 old AC units, when they go ( which we hope will be way down the road) we will DEFINITELY use Anderson again.
Google Review Julie McDonald
Great Fast Service!! Called at 8:00AM on a a Saturday. The repairman arrived 15 minutes later and my AC was fixed by 9:00 AM. Very pleased!!
Google Review Derrick Neal
AbcNew homeowner with a new AC unit. Our thermostat emailed (yes, the thermostat) Anderson that it was struggling to cool and the guys showed up in record time! Sean and Chris are awesome and I really appreciate them coming out to check on our new AC unit on a holiday weekend. Thanks guys!
Facebook Review Haley Jensen
I can't begin to say enough good things about your company. I had an emergency and you were there! The young man you sent to install my boiler was one of your best. John Doe did a great job and was so polite and helpful. It is not often that you can find the service your company provided today. Many, many thanks to you from us.
Elisha D. Dowd
I didn't know what to expect, but these guys have a lot of "5 star" ratings for a reason. I called and they were very up front about the costs for a service call. They arrived around the time they said they would and my problem was fixed in less than an hour. The worker told me the problem and how much the part would be, so with the service call and a new capacitor, it was only 190 bucks....on a SATURDAY. Many companies charge extra. Keep it up Anderson.
Google Review Vincent Lieb
This letter is to thank you for a job well done, outstanding cooperation and extra efforts during the course of the entire Air Conditioning Construction Phase. You kept all established deadlines, worked very well with the entire construction team and produced a project that had zero items on the final punch list. It has been a pleasure to work with you and your staff on this project and I hope to have the opportunity to work with you and your company in the future.
Sean, Chris and Mark impressed the heck out of us! Our 13-year old A/C unit finally broke down this summer and Anderson Air made sure we were back up and running quickly. The entire team was knowledgeable, professional and efficient. No detail was overlooked. In fact, my husband was seriously impressed with their installation job because it was impeccably thorough. They also provided us with information about what we could do as homeowners to keep our system running well for years to come. If you're looking for an honest, hardworking, knowledgeable crew then you just found them!
Google Review Dana Holway
The fan on our outside unit stopped working last night so I called Anderson Air right at 7am this morning. After letting me know there would be a $65 service fee they said they would be out in about an hour. Forty-five minutes later he pulled up and quickly determined the capacitor had gone out and had it fixed in a couple of minutes. He took the time to show me what was wrong with the old capacitor on his volt meter and stayed long enough to make sure it was putting out cold air before he left. The only negative is I Googled the cost of a 40/5 a/c capacitor after he left and there was a considerable mark up on the part, but frankly that's not surprising. You're not just paying for the 20 minutes it took to make the repair, they have to cover all their fixed cost that come with running a business, overall getting your air conditioning fixed within an hour for $190 is pretty reasonable.
Google Review Scott Trotter
Honest and Professional. Sean and his team are by far the best. Fast and courteous diagnosis of the problem. Was provided with a fair quote for repair and the repair was completed in a timely and very professional manner. Will definitely be a forever customer. Thank You.
Facebook Review Greg Watras
I can't say enough great things about Anderson Air, and Mr. And Mrs. Anderson and the techs. We have had issues with our central unit since April. Anderson Air has always been prompt, efficient, and rectifies each repair need on this 5 yr old unit purchased from a different company. One night recently in a panic, I called after hours. The unit had just had a part replaced, and the house was all of a sudden unbearable.
I take care of my 95 yr old father and the heat would have been brutal overnight. Sean and his wife discussed and 5 minutes later, he called to say, "he was on the way"! He found it to be something unrelated to any of the other issues, fixed it, and did not charge us!
It was a major blessing, and I was ALREADY very pleased with the company. I would have posted this earlier, however Dad has been in the hospital 3 times over the last few weeks. This company will take care to make sure you get the finest service.
I would never rely on anyone but Anderson Air. Thank you, Mr. and Mrs. Anderson and staff for all your kindness and help.