Reviews

Five Star Heating and Air Reviews – Pensacola, FL

Anderson Air Conditioning continually provides 5-star service to all our clients. We are heating and air conditioning experts who also provide exceptional customer service. We recommend Bryant HVAC equipment because that is what we would put in our own homes. Therefore check out our 5-star heating and air reviews, then give us a call today!

Positive: Professionalism, Punctuality, Quality, Responsiveness, Value

I initially requested a maintenance service as a second opinion for an assessment I received a week earlier from another local company. The service I received from the first contact with Anderson Air was nothing but outstanding. Replacing an entire HVAC system is pricey however, Anderson Air did an assessment on my house in current configuration inquired about future configuration to ensure I was getting a system to meet my requirements. After giving the thumbs up to replace the system I received a call the morning work would start that Lucas and also Nick were on their way to removed and replaced my entire system. These two were awesome and also worked in unison to complete the job. Lucas went over the system and operation with me to my satisfaction.

Chris the maintenance supervisor stopped out to see how everything was going. Every encounter with any representative of Anderson Air was a positive one and therefore only reinforced I made the right decision to choose Anderson Air. Sean is the owner, an Army Veteran and has instilled a great culture and also work ethic in the company. I HIGHLY recommend Anderson Air to anyone who is looking for HVAC service, I will without a doubt be a life long customer! ~ J Ferens

Provides quick response to trouble calls and also seamless installations. Recently, we had a 2.5 Ton Bryant indoor/outdoor unit installed and couldn’t have gone any smoother. Professional, Efficient and EXTREMELY Knowledgeable installation crew, with competitive pricing that couldn’t be touched by other companies in the area. Would recommend Anderson to any and all looking to have service or also a new unit installed. ~ O. Brown

Anderson Air did the installation in March, 2020. When I changed from A/C to heat, the unit made a terrible noise. I called Anderson Air. I got same day service(in fact, 2 young gentlemen arrived an hour early). After eliminating other possible causes, it turned out to be an air flow problem that was easily and also quickly fixed.
They were polite, professional and also efficient. Anderson Air continues to get 5 ☆ from me. ~ J. Saint

5-Star Heating and Air Reviews

Anderson Air

4.8

Based on 58 reviews

See all reviewsWrite a review

Laura Wheeler Nichols

18:20 02 Aug 21

great guys very professional. very well done and very reasonable price. would recommend them always

Heather Hartman Peck

17:34 01 Aug 21

Excellent service! Staff is always friendly too!

Jamie Henderson

17:49 28 Jun 21

We called three different companies to give us an estimate for replacing or fixing a PTAC. Anderson air was VERY honest with us and saved us $2,000! Anderson air won my business. HIGHLY RECOMMEND

Tracey Grace Mooney

21:49 25 May 21

Professional, prompt, and courteous! Our AC died Friday afternoon and today we have a brand new AC unit. That’s fast service. A big shout to our techs Lucas and Nick. No mess left behind, and we are very thankful for their kindness and professionalism.

Shannon Parsley

22:04 16 Mar 21

I called about my unit not working. Less than a hour later they were at my house. You can't beat fast, professional service!!!

Devon Fournier

18:52 23 Feb 21

today was my second call with Anderson air and they are amazing. they were out here last year to do a flush and this year they had to replace my fan. when I called I was expecting no one till maybe later in the week but no, they had someone out here this morning, and I was expecting to not have it replaced right away and no I was wrong again it was replaced this same day. courteous, professional, hard working and very informative. and I had the same gentleman from my first service call. thank you so much for such amazing service. I would recommend Anderson to anyone who needs heating and cooling needs.

Ashley Fullenwider

03:17 03 Feb 21

We really were happy with our experience. The people are incredibly friendly and helpful. Went above and beyond. I’m grateful and would definitely continue using this company. Thank you

Sandi Zani

17:00 29 Aug 20

Sean and his techs are friendly courteous and knowledgeable. They went to great lengths to figure out what was wrong with my AC and explained everything so that I understood what was going on.

Michael Grey

09:19 05 Jul 20

One of the few businesses in town that I love to do business with. All the employees have always been amazing and provide great service. The annual maintenance plan has saved me multiple times. Purchased a new unit from them about 3-4 years ago. That’s when I first started working with them. So glad I did too.

Sherry Preston

19:54 27 Jun 20

I have used Anderson Air since 2000 when they put in my new unit. Yesterday I needed a new part & it wouldn't be in until Monday. it was a FridayChris went himself to Alabama & picked up the part so I wouldn't be without air conditioning. two hours later my unit was up and running. Anderson Air goes the extra mile for you or should I have said the extra 100 miles. Great company.

Randi Feldman

17:25 17 Jun 20

Very quick, efficient and professional! I had Chris out here this morning to fix my air. What I thought was gonna be a big job and a huge expense, turned out to be a small and simple fix. Very reasonably priced. I absolutely recommend them!!

Nancy Umbach Smith

22:17 10 Jun 20

Sean drove over the bridge on Cristibol Sunday morning to diagnose our problem b/c he didn't want to endanger any of his emplyees going over the bridge in the storm. Class act! our compressor was dead and we chose to go with a new heat pump system.Lucas and Nick did our installation, and we couldn't be happier with them! They went above and beyond, and took their time to meet our specific needs. We had complained about how loud our prior system ran, and Lucas and Nick took extra steps to minimize the noise factor. That is just one example! They were so thorough! We cannot say enough how happy we are with our installation and how hard Lucas and Nick worked.Our first introduction to Anderson Air was with Chris, who is great too! He trained Zakari who is our great preventive maintenance tech.Sean has assembled an impressive team, and they will be our a/c company always!Pick them - you won't be sorry!

Della Lef

06:47 12 May 20

Great job well done, fair price. Fast service. This place is awesome.

Owen Brown

14:57 13 Nov 19

Been doing business with Sean Anderson and his company since 2008. Top Notch Business that provides quick response to trouble calls and seamless installations. Recently, we had a 2.5 Ton Bryant indoor/outdoor unit installed and couldn't have gone any smoother. Professional, Efficient and EXTREMELY Knowledgeable installation crew, with competitive pricing that couldn't be touched by other companies in the area. Would recommend Anderson to any and all looking to have service or new unit installed.

Eric Haines

14:20 29 Sep 19

We came home to a warm house and a non-functioning air conditioner Saturday night. We also have an annual maintenance plan with Anderson Air. We called them and they came out early Sunday Morning and had us up and running. Come to find out the “service guy” this weekend is the owner who pulls weekend duty once a month just like his guys. Great service all year round and an extra dose of good service today. They already had a lifetime customer but they reconfirmed it today. Thank You!

Ellie Meyer

22:59 19 Sep 19

@AndersonAirLLC are miracle workers. When a/c goes out in NW Florida even one minute without air-conditioning feels like forever. While the issue turned out to be a bit more complicated so multiple visits were necessary, the professionalism, kindness and overall feeling of caring was more than I could have imagined. There are not enough positive things to say about Anderson Air and their desire to put the customer first. Thank you for a great (albeit hot) not much cooler experience.

Nancy Hoffman

20:54 07 Sep 19

do the job right the 1st time and if not dont charge the 2nd time for there Screw up cost me 410.00 to fix a leak after saying on day 1 i didnt have one .RIP OFF BE CAREFUL wanted to charge more but i put up a big fuss

Michelle Cramer

15:43 25 Jul 19

Very responsive and top notch technicians! Great service and we will absolutely call them again!

Kris Fernandez

02:23 05 Jul 19

Sean, you are a life saver. Thanks so much. You saved my 4th of July. My wife and I appreciate you guys so much. Thanks again

Peggy Gould

21:16 15 Jun 19

So thankful my home warranty company used Anderson Air. First time using them. Lucas was professional, polite and knowledgeable. Fixed the problem in no time and gave us good info to use in order to keep the problem from happening again. Thanks Lucas!

Lacey L Hardwick

01:14 11 Jun 19

While it’s never fun to have to deal with A/C issues - our experience with Anderson Air was great. I knew from previous experience of them taking care of my mom’s last year that they would be the ones to call when we found our upstairs unit was leaking. I reached out to Sean and he sent a couple of his team (Chris and Chris) to assess the situation. They did a great job of finding that we had a busted coil and explained all the scenarios available to us. We decided to replace the busted coil so they ordered a new one for us and had it replaced in a matter of days. We were not in an emergency situation but I know if we had been, they would have done all the could to get us up and going right away. From initial contact to payment all interactions were enjoyable (as much as paying for stuff like that can be!). Thank you Sean- you have a fantastic team - from the guys that came to our home to the nice lady who took my payment.

Krissa White

13:45 03 Jun 19

Our air went out during renovations. When Sean Anderson, owner, heard that we had cabinets and knew they would be ruined in the heat and humidity, he personally came out and saved the day! Thank you so much, Sean!!!

Corwin Irwin

01:17 23 May 19

Our A/C call it quits at the hottest time(start of summer). Anderson Air was quick with there response, Sean came out and he and his team accessed our home and worked with us to find the replacement unit we needed. Not only did they schedule a replacement day that was acceptable Sean also installed a curtesy window unit to ensure we were comfortable. Lucas and Alex arrived to do the removal of old unit and new install, professional from beginning to end with complete explanation of installed unit. Great guys, great customer service.

John Maddox

12:39 20 Apr 19

I could not be more impresses with Anderson Air. They showed up when they said they would. Sean Anderson, the owner came to discuss what I needed not what he wanted to sell. His crew Lucas & Alex showed up for installation on time and did a professional job. When they were done the made sure I understood my new systems and why they did what they did. Anderson went above and beyond my expectations. I highly recommend them!!

Doug Ingham

13:18 26 Nov 18

Sean and his team of Chris, Lucas and Alex were as pleasant as they were professional in getting our new system designed and installed. They worked around grand-kids, dogs and overly interested home owners as they completed a very complex installation with friendly competence. You should use these guys!

Sandy Winn

20:43 16 Oct 18

My heart nearly jumped from my chest at the loud grinding noise coming from our A/C unit this morning, followed by a tapping sound. I called around 8am and was told some service people would be here between 3-5pm. They were here around 1-1:30! The young repairmen, James and Zakyre (can’t read second name on invoice well), were friendly, kind and respectful. Turns out we needed a new fan blower and the part was in stock. They ran back and got it in no time flat. Our A/C is running wonderfully now and I’m so glad because our feel like temp today is 96 degrees and I was absolutely miserable!What a wonderful company with professional customer service from the desk, to the person who sends people out to the field, and the service team! This fellas deserve a raise when their time comes due! 🙂

Ronnie Rivera

11:38 25 Aug 18

Anderson Air is one the best locally owned small businesses in Pensacola. With prompt fast fair pricing and world class customer service Anderson Air can handle all of your Heating and AC needs! How do I know? Because I am a customer of Anderson Air!

Rob Dombrowski

20:15 14 Jun 18

Great work, great price, and Sean is a stand-up guy. Would use again for sure!

Liesa Bromet

19:15 14 Jun 18

Quick response, efficient, professional. I had Chris W and another young man whose name I didn't catch. Both were great! Couldn't ask for more. Would recommend them.

Ti Williams

19:06 14 Apr 18

Professional, & good customer service. Even though I just got a refill of Freon in my ac unit, I enjoyed the service provided. Thank you James Renfroe for providing great service !

Mary Lawson Ithurralde

22:25 13 Apr 18

We are very happy with the Bryant Evolution system that Anderson Air installed in 2014. We take advantage of their maintenance program which consists of two inspections per year, to make sure that our unit is running efficiently. James R. is very knowledgeable and does a thorough inspection and cleaning of our unit.

David Witt

21:45 12 Apr 18

Had A great service call by the A/C tech "James R". He was very professional and introduced himself as a member of Anderson Air LLC coming for my service call.He was professional about his tasks to ensure we got the best from our A/C unit.Polite and clean looking person. We enjoyed having him in our home doing his tasks. We took another Maintenance Agreement from him for his company. Try Anderson Air LLC, you will love them.

Sandi Befford

15:06 19 Mar 18

Great service and very professional. We just had our air ducts sealed along with the insulation . Chris and another guy who I didnt get his name showed up and started rightaway and was done in no time. I am very pleased with their work and prices and would recommend them highly. Thank you and hubby was also pleased with the owner who he talked too along with the female worker who answers the phone. Sorry we didnt get your names because you both are the reason for selecting your company to do the job. Keep up the great work you do.

Julie McDonald Crawford

03:41 04 Jan 18

Shawn and Chris saved us! Our heat went out during the coldest week in Pensacola. Our house quickly became cold - at 9pm at night Chris came over, Shawn followed .. the blower went out. We had the option of new unit ( ours is very old) or replace blower , but who knows how long that would run before dying out again. We decided on a new unit. The next morning it was 50 degrees in our downstairs. Shawn came back out first thing that morning and found us a blower that they would install till the new unit could be installed. WE HAD HEAT AGAIN!!! We only were out of heat for about 15 hours and because of Shawn and Chris we were warm again. I can’t say enough about these guys. In a world where you feel like you can’t trust anyone, I feel good about the service and advice that is given to us through Anderson Air. HIGHLY RECOMMEND.

Meagan Zornes

16:35 03 Sep 17

My family has used them for years and always loved them. They are honest, reliable and genuinely good people who will take care of you. Highly recommended. I called Saturday when they opened and they were at my house within an hour and had parts on the truck right there to fix it on site. I was very impressed.

Sherri Zepp

12:03 13 Jul 17

Shawn installed our new AC unit 7 years ago and we are glad we chose Anderson Air.He and his staff are professional and so friendly! His response time to the few times we have needed service over 7 years, has been immediate. We needed service this past weekend and although this is their busiest season, Shawn had his employee James there within a couple of hours. James was wonderful and the problem was taken care of that day! Shawn is reasonably priced and always willing to go the extra mile to accommodate his customers.THANK YOU SHAWN, for taking such good care of us!

Tiffany Householder

07:24 22 Jun 17

John McCall

19:28 28 Apr 17

Absolutely wonderful . Fast , courteous, at a reasonable price and the best part is when they fix something it stays fixed . Highest recommendation.

Fred Brandenburg

02:25 31 Mar 17

''''I'm glad to know there's a company that does their type of work in a good professional way and explains what is wrong and what they can do to see to your needs. Explains what it will cost you in full detail . before any work is started and A friendly service person who comes out to do the work.greets you with a smile and respect.so I'll try them first you won't be unhappy but you will be cool'''.3/30/2017Chat Conversation EndType a message...

Greg Watras

18:31 21 Dec 16

Honest and Professional. Sean and his team are by far the best. Fast and courteous diagnosis of the problem. Was provided with a fair quote for repair and the repair was completed in a timely and very professional manner. Will definitely be a forever customer. Thank You.

Pamela Stone

08:53 09 Jul 16

Fast and great service. I've used them on two occasions.

Garrick Mizuno

21:10 10 Nov 15

Trish Ravare-irwin

22:08 27 Oct 15

Andrew Kim

19:08 12 Aug 15

Amazing service. Our AC died! NO Cold air in middle of August in Pensacola means HELL.Well, thanks to Sean he not only going to get us new unit ASAP, but he also personally installed a window mount temp. AC. Thanks SEAN for your personal touch! From one guy and four ladies!!

Dana Holway

20:51 30 Jul 15

Sean, Chris and Mark impressed the heck out of us! Our 13-year old A/C unit finally broke down this summer and Anderson Air made sure we were back up and running quickly. The entire team was knowledgeable, professional and efficient. No detail was overlooked. In fact, my husband was seriously impressed with their installation job because it was impeccably thorough. They also provided us with information about what we could do as homeowners to keep our system running well for years to come. If you're looking for an honest, hardworking, knowledgeable crew then you just found them!

Rose Hill

19:46 23 Jun 15

I can't say enough great things about Anderon Air, and Mr. And Mrs. Andetson and the techs. We have had issues with our central unit since April. Anderson Air has always been prompt, efficient, and rectifies each repair need on this 5 yr old unit purchased from a different company. One night recently in a panic, i called after hours. The unit had just had a part replaced, and the house eas all of a sudden unbearable I take care of my 95 yr old father and the heat would have been brutal overnight. Sean and his wife discussed and 5 minutes layet, he called to say he was on the way! He found ot to be something unrelated to any of the other ossues, fixed it, and did not charge ud! It was a major blessing, and I was ALREADY very pleased with the company. I would have posted this earlier, however Dad has been in tje hospital 3 times on the last few weeks. This company will take care to make sure you get the finest service i would never rely on anyone bit Anderson Air. Thank you, Mr. And Mrs. Anderson and staff for all your kindness and help.

Russell Hayes

18:27 17 Dec 14

Danielle Vigneault Davis

20:43 02 Oct 14

So thankful for these guys! Polite and friendly, made sure we were happy with everything they did. Always an honor to support a local company and US Veteran.

N Keith Disinger

18:56 28 Oct 13

I just want to say thank you Sean and the AC Techs that put our new system in. Very professional and friendly people. After the system was put in, the clean up was awesome! One couldn't tell that anybody was even at our home. Once again...Thank you Anderson Air for a job well done!

Aneta Dhima

21:26 25 Aug 13

Jim Ezell

18:11 06 Jun 13

Tony Trotter

01:05 30 May 13

Sharon Cox

14:18 21 Mar 13

Heating Air Services Pensacola